The golden patina of accuracy and imperviousnessFebruary 7, 2011 at 3:05 pm | Posted in read this, running, the firm | 5 Comments
Tags: law firm stress, making a mistake at work
I made a mistake at work last week. Not a proofing error, but a process error. A mistake in judgment. I didn’t do anything illegal, nor did I lose the client any money, and it was ultimately corrected. I have spoken with both the senior associate and the partner involved, owned up to my error, and assured them it would be a profound learning experience. The associate told me, “No harm, no foul.”
Nevertheless, I have been in a deep, deep funk since then. I dread being in the office, and my stomach is in knots when I’m there. I literally cannot eat. I feel as if I let down two people whose opinions I value, with whom I want to continue working. I know, I know: what matters is how I handle the mistake, what I learn from it, that I pick myself up. Outwardly, I’m trying to do that. Inwardly, however, I’m still cringing. I want to hide under my desk. Better yet, I want to stay in bed.
Friends have helpfully shared their work blunders: sending a prospective off to the printers with an error, disclosing too much information in a negotiation. My law school friends have, as usual, been particularly supportive. One told me of a tongue-lashing she was given by the general counsel of a Fortune 500 company. Another of sending documents to the wrong client. The most helpful piece of wisdom was provided by my friend Jill, who pointed me to this blog post. I have been trying to figure out why I remain so depressed, and this piece distills it perfectly. For inherent pleasers, such as I am, law school is awesome. You learn things, you are tested on them, and then you are given feedback in the form of a letter grade. If you do well in law school, as I did, these grades are the signs of approval that we pleaser-types so crave. In a law firm, you may be given feedback twice a year in your review. Otherwise, you spend your long days fielding assignments and completing them with absolutely no idea if you are doing the right thing or, more important for someone like me, doing a good job. I realized that I have spent the majority of my days at the firm feeling like I am on the brink of disaster — that I’m about to screw something up. In some very small way, it was a relief that I finally did make a major mistake, one that I and the people I work for had to acknowledge.
Dear readers, I do not write this for praise — I swear! But just to articulate the anxiety that perhaps so many of us are afraid to voice. As my friend Monique wrote me, “My fellow associates at work rarely admit to being anything less than perfect, so I often feel very alone, and very much like I missed the day in law school when they dipped students in the golden patina of accuracy and imperviousness.”
What is the most difficult thing for me is that I disappointed someone I respect and generally enjoy working for. Most likely, this partner has made mistakes and hopefully will give me a second chance. But what just gnaws at me is that I won’t get that chance and that, really, I’m not very good at what I do (which snowballs into all the reasons why not: I’m not detail oriented? I have no attention span? I rush things so that I can get home to my children?)
I don’t know how to get out of this funk. I did go to the office gym for the first time since I joined almost four weeks ago and ran the fastest three miles I have in months (which admittedly isn’t saying much). Has this happened to you? Were you depressed? How did you get your groove back?